Legal notice

Legal Notice

Last Updated: September 25, 2026

This website and online store are operated by Crick & Sons Ltd.

This Legal Notice provides information concerning the ownership and operation of our website, our business identity, intellectual property, consumer rights, and other legal matters relating to the use of our website.

1. Business Information

Legal Business Name: Crick & Sons Ltd

Registered Office:
1A Burlington Avenue
Formby
Liverpool
Merseyside
L37 8DY
United Kingdom

Company Registration Number: [INSERT COMPANY NUMBER]

Place of Registration: England and Wales

Email: support@crickandsons.com
Phone: +44 7862 609695

2. United States Fulfilment Location

Orders placed by customers in the United States are generally fulfilled from our U.S. warehouse located in:

Sacramento, California 95823
United States

This location is used for fulfilment and shipping purposes.

It should not automatically be used as a correspondence or return address.

Customers wishing to return a product must contact us at support@crickandsons.com and follow the instructions provided in our Return and Refund Policy.

3. Website Operator

The website, online store, and related ecommerce services are operated by Crick & Sons Ltd.

References on this website to:

"Crick & Sons";
"Crick & Sons Ltd";
"we";
"us"; or
"our"

refer to Crick & Sons Ltd unless the context indicates otherwise.

4. Website Use

This website is provided for lawful shopping, product-information, customer-service, and related purposes.

Users must not use this website:

For unlawful or fraudulent purposes;
To interfere with website security or operation;
To attempt unauthorised access to systems or accounts;
To transmit malware or malicious code;
To impersonate another person or business;
To engage in payment fraud;
To misuse promotions, returns, or refunds through fraudulent activity; or
To infringe the rights of Crick & Sons Ltd or any third party.

Use of this website is also subject to our Terms of Service.

5. Intellectual Property

Unless otherwise stated, original materials appearing on this website that are owned or licensed by Crick & Sons Ltd may be protected by copyright, trademark, database-right, and other intellectual-property laws.

Such materials may include:

Website design;
Original written content;
Graphics;
Logos;
Original photographs;
Videos;
Product descriptions created by us;
Marketing materials; and
Other original website content.

You may view and use the website for personal and lawful shopping purposes.

You may not reproduce, distribute, commercially exploit, modify, republish, or falsely represent our proprietary content as your own without appropriate permission, except where permitted by applicable law.

6. Third-Party Brands and Trademarks

Our store may sell or refer to products manufactured or branded by third parties.

All third-party:

Brand names;
Product names;
Trademarks;
Service marks;
Logos; and
Other intellectual property

remain the property of their respective owners.

References to third-party brands are used for legitimate identification, description, or sale of products where appropriate.

Unless expressly stated, the display of a third-party trademark or product does not by itself imply sponsorship, partnership, endorsement, or other affiliation between the trademark owner and Crick & Sons Ltd.

7. Intellectual Property Complaints

If you believe content or a product listing on our website infringes your copyright, trademark, or other intellectual-property rights, please contact:

Email: support@crickandsons.com

Please include sufficient information to allow us to review your request, such as:

Your full name and contact information;
Identification of the relevant intellectual property;
Registration information, where applicable;
The specific page or product concerned;
An explanation of the alleged infringement; and
Evidence that you are the rights holder or are authorised to act on behalf of the rights holder.

We may request additional information where reasonably necessary to investigate a complaint.

8. Product Information

We make reasonable efforts to ensure that product information displayed on our website is accurate.

However, manufacturers may occasionally update:

Packaging;
Labels;
Colours;
Ingredients;
Specifications;
Product dimensions; or
Other non-material product details.

Where a change materially affects the nature or characteristics of a product, customers retain all rights available under applicable consumer law.

Nothing in this Legal Notice limits your rights concerning products that are faulty, unsafe, incorrect, or materially not as described.

9. Pricing and Availability

Product prices and availability may change from time to time.

The applicable price, taxes, shipping charges, and total amount payable will be presented during the ordering process as required by applicable law.

Products remain subject to availability.

If we are unable to fulfil an order after accepting payment, we will provide the appropriate cancellation, refund, or other remedy required by law and our applicable policies.

10. External Links

Our website may contain links to third-party websites or services.

Third-party websites are operated independently and may have their own:

Terms and conditions;
Privacy policies;
Security practices; and
Content standards.

Crick & Sons Ltd does not control independent third-party websites merely because a link to them appears on our website.

Customers should review the applicable policies before using third-party websites or services.

Nothing in this section excludes responsibility that applicable law requires us to retain.

11. Website Availability

We take reasonable steps to maintain the operation and security of our website.

However, website access may occasionally be interrupted because of:

Maintenance;
Technical failures;
Software updates;
Hosting problems;
Security incidents;
Network disruptions; or
Circumstances outside our reasonable control.

We do not guarantee uninterrupted website availability.

This does not affect contractual obligations or statutory rights relating to orders already placed.

12. Consumer Rights

Nothing in this Legal Notice excludes, restricts, or limits consumer rights that cannot legally be excluded or restricted.

United Kingdom Customers

UK customers may have statutory rights under applicable UK consumer legislation, including rights relating to:

Goods being of satisfactory quality;
Goods being fit for purpose;
Goods being as described;
Cancellation of qualifying distance contracts;
Refunds;
Repairs; and
Replacements.

Please review our Return and Refund Policy, Shipping Policy, and Terms of Service for additional information.

United States Customers

U.S. customers retain rights and remedies available under applicable federal, state, and local consumer protection laws.

Where mandatory law provides customers with rights greater than those stated in our website policies, the applicable mandatory law will prevail.

13. Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

In particular, we do not seek to exclude liability for matters that cannot legally be excluded, including where applicable:

Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation;
Mandatory product-safety obligations;
Mandatory consumer rights; or
Other liability that applicable law prohibits us from excluding.

To the extent permitted by law, Crick & Sons Ltd is not responsible for losses arising solely from misuse of our website or products contrary to instructions, applicable law, or their intended purpose.

14. Privacy and Personal Information

The collection and processing of personal information through our website are governed by our Privacy Policy.

Our Privacy Policy explains matters including:

What information we collect;
Why we collect it;
How it may be used;
When it may be shared;
How long it may be retained; and
Rights available to individuals under applicable privacy laws.

Please review our Privacy Policy before using our website or providing personal information.

15. Website Policies

Use of our website and purchases from Crick & Sons Ltd may also be governed by the following policies:

Terms of Service
Return and Refund Policy
Shipping Policy
Privacy Policy
Contact Information

These policies should be read together where applicable.

If any website policy conflicts with a mandatory consumer protection law, the mandatory legal requirement will prevail.

16. Governing Law

For customers in England and Wales, this Legal Notice and use of our website are generally governed by the laws of England and Wales, subject to mandatory consumer rights and jurisdiction rules.

Customers elsewhere in the United Kingdom retain any mandatory rights available under the laws applicable to them.

For customers located in the United States, applicable federal, state, and local mandatory consumer protections remain unaffected.

Nothing in this section deprives a consumer of mandatory protections provided by the law that applies to them.

17. Changes to This Legal Notice

We may revise this Legal Notice from time to time to reflect changes to:

Our business;
Website;
Services;
Fulfilment arrangements;
Legal requirements; or
Regulatory requirements.

The latest version will be published on this page with an updated revision date.

Changes to this Legal Notice will not retrospectively remove statutory rights or contractual rights already acquired by customers.

18. Contact Us

If you have questions regarding this Legal Notice, our website, your legal rights, or our business information, please contact:

Crick & Sons Ltd